Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. I looked forward to coming in most days. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. Updated Dec 3, 2020. If you were in charge, what would you do to make Enterprise Holdings a better place to work? Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. in the application process, Work From Home Customer Service Representative, Sr. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! Where. Our customers are our business. They listen. How much does a Customer Service Representative make at Enterprise Holdings in the United States? Filter. position is located at 548 S Wheeler St, Jasper, TX 75951. Customer Service Representative. Job ID 336256 Vernon, BC. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. They are very unethical in so many areas and no one does anything about it. The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! Good pay, schedule flexibility, hire anyone. Managers don't do a good job of giving positive reinforcement to their employees. Pay, bonus opportunities, professional but relaxed, awesome management, Stress, back to back calls, pay could always be higher, It’s very much a sales job they say it isn’t but if you don’t make your numbers and achieve certain goals they make you feel like you need to get it together or get out, Diversity Score tracks how positively diverse employees rate their experience at, Competitive and Fun enviroment with lots of advancment oppurtunities, Work from Home Customer Service Representative. Management is helpful and encouraging and everyone was very pleasant to work with. requesting a reasonable accommodation 62 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. They’re … Ask a question about working or interviewing at Enterprise Holdings. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. flexible or full remote, ... Pay was great. Contact Enterprise Car Sales customer service. Lots of negative reinforcement & feedback. Super high turnover, low pay. It can be a fast paced stressful call center environment with attainable monetary goals. If you do the bare minimum, you will get the bare minimum out of it. Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. Find Reviews Filter. The only good thing they have is good benefits. Enterprise is a company that welcomes in new people and helps them rise within the company. you should also be able to upsell so negotiations are key too. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. Customer Assistance Representative Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Pay, bonus opportunities, professional but relaxed. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. The best CSRs are genuinely excited to help customers. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… Very corporate and hard to feel a part of a team. fast paced, customer service is key. I love working for EAN holdings and if they are hiring, I would definitely go back. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … How flexible are your working hours at Enterprise Holdings? My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. What tips or advice would you give to someone interviewing at Enterprise Holdings? Customer Service Representative. The training was 5 weeks, hands on, smooth sailing. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Free interview details posted anonymously by Enterprise Holdings interview candidates. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Also there is a escalation team that will assist you after hours when you Manager is busy. Also plenty opportunities for growth and advancements within the company. Find Reviews Filter. Monthly bids. Clear All. Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. Search job titles. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. Let me just start this review by saying I have been with the company for over a year and a half at this point. Customer Service Representative salaries at Enterprise can range from $10 - $24. This company claims to abide by their ethics code. Customer Service Representative. job title, keywords. We use cookies to improve your experience on our site. 269 Enterprise reviews. I received so much support from my managers and my schedule was perfect for my family life. Upper management is all about themselves and not about their employees. Management is helpful and encouraging and everyone was very pleasant to work with. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. Co-workers and management were cool - a very team driven environment. Please try again with a different keyword or location. ... Filter. Fast paced environment that challenges you personally. What. A free inside look at company reviews and salaries posted anonymously by employees. Management plays a huge part, if not the biggest, of the overall work environment. Customer Assistance Representative Alice, Full time Senior Customer Assistance Representative, Full Time Sr Customer Assistance Representative Tucson, Part Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Service Specialist for Enterprise Keahole Airport, Full Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Representative at Enterprise Honolulu Airport, Part Time Customer Assistance Representative- Union County, Part Time Customer Assistance Representative - Orange County, NY, Part Time Customer Assistance Representative - Rockland County, NY, Work From Home Reservation Sales Representative, Engineer 2, Software- Entegral (Remote or Onsite), Engineer 3, Software- Entegral (Remote or Onsite), EOE including Disability/Protected Veterans. Best Cities for Jobs 2020 NEW! Then managers were always a phone's call away sand would help you through any situation or problem you may be having. I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Help us be the best! 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. It’s been that way since the very beginning. If you keep your nose to the grindstone, you will advance in this company. If you were to leave Enterprise Holdings, what would be the reason? Jobs. Enterprise Rent A Car has a, ... Monthly bonuses. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. Enterprise Holdings is proud to be an Equal Opportunity Employer. What is the interview process like at Enterprise Holdings? Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors We are currently looking for a Sr. ... Enterprise Holdings is looking to add virtual agents to our Contact Center’s Customer Service team! Free interview details posted anonymously by Enterprise interview candidates. Gives you the training and the tools to be successful and motivates yourself to move up in the company. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Overall, I loved Enterprise in the beginning. They don’t care about their employees and are very shady. city, state, country. We want to help you find great companies. 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. You are asked to do more than your job discription, but it is a great career for future employment. Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. The Enterprise Truck Rental Division is excited to announce an opening for a Full-Time Customer Service Representative. Unfortunately, it happened. What would you suggest Enterprise Holdings management do to prevent others from leaving? Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. Working as Customer Service Representative. Enterprise is an ok place to work it just varies on location, management and the people you work with. When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. Great balance. And our Customer Service teams help us deliver extraordinary service every day. … Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. For flexible or full remote. They offer assistance. Enterprise May 2017 to Current Customer Service Representative Irving, tx. Enterprise Rent-A-Car US and worldwide customer service information. Updated 2 Sep 2020. Let job seekers know what it's like to work at your company. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Set schedule, work independently outside, drive new cars, and good co-workers, essentially no benefits, low pay, and difficult customers on occasion, Do these reviews help you learn more about, Bad management. Enterprise Customer Service Representative Reviews. Don't know who your CSR is? Enterprise Customer Service Representative Reviews. ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. What is a typical day like for you at Enterprise Holdings? By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Email Our community is ready to answer. And they treat every one of our millions of customers with respect. Enjoy a sales-oriented culture, while working, ... I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Customer Service Representative Jobs. Was this review helpful? Being able to adjust tasks to deal with unexpected issues or complaints is needed. Gives you the training and the tools to teach and motivate your team as you move up in the company. Overview I see its a lot of hours w…. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. Customer Service Representative. Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. Job Function. I found all the different teams and departments to be extremely confusing and hard to maneuver. Clear All. Job Function. What is the best part of working at Enterprise Holdings? Representative Sr at the Honolulu International Airport 96819. Search job titles. Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Enterprise Rent-A-Car Jobs. Not many growth opportunities but also just depends what location you work at. Overview Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. English. Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. I was very excited to join Enterprise and had very, high hopes for long-term employment. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. To find out more, read our privacy policy. You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. Very nice breakroom when I was working onsite. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. Get help with car rental reservations, buying a used car and more. EHI focuses a lot on customer service for there customer facing employees, employee development is a huge focus but sometimes if you are in a fast paced environment it can be easy to be overlooked, but there are usually lots of opportunities internally to succeed. Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. Unfortunately, my team was eliminated and there wasn't a similar position available. For information on I genuinely enjoy interacting with people from all over the world. English. A set schedule as well. Customer Service Representative. Do they require background and drug test? With respect all the different teams and departments to be successful and motivates to. 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